Shipping policy
SHIPPING & DELIVERY
ALL ORDERS ARE MADE TO ORDER AND PROCESSED WITHIN OUR PRODUCTION TIMEFRAME.
PRODUCTION AND DELIVERY TYPICALLY TAKE 7–14 BUSINESS DAYS, DEPENDING ON YOUR LOCATION.
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SHIPPING INFORMATION
PLEASE NOTE THAT DELIVERY TIMES MAY VARY DEPENDING ON YOUR COUNTRY AND LOCAL POSTAL SERVICES.
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INCORRECT ADDRESS
PLEASE ENSURE THAT YOUR SHIPPING ADDRESS IS CORRECT AT CHECKOUT.
WE ARE NOT RESPONSIBLE FOR ORDERS SHIPPED TO INCORRECTLY PROVIDED ADDRESSES.
IF A PACKAGE IS RETURNED DUE TO AN INCORRECT ADDRESS, ADDITIONAL SHIPPING FEES MAY APPLY TO RESEND THE ORDER.
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UNCLAIMED PACKAGES
IF A PACKAGE IS NOT COLLECTED OR IS REFUSED BY THE CUSTOMER AND IS RETURNED TO US, WE RESERVE THE RIGHT TO CHARGE ADDITIONAL SHIPPING FEES FOR RESHIPPING THE ORDER.
SHIPPING FEES ARE NON-REFUNDABLE IN SUCH CASES.
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DELAYS
WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS, CUSTOMS, OR OTHER EXTERNAL FACTORS BEYOND OUR CONTROL.
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LOST OR DAMAGED PACKAGES
IF YOUR ORDER IS LOST OR ARRIVES DAMAGED, PLEASE CONTACT US AT:
INFO@CUSTOMEST.COM
AND WE WILL ASSIST YOU.
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CONTACT
FOR ANY SHIPPING-RELATED QUESTIONS, PLEASE CONTACT US AT: