Privacy policy
WE VALUE YOUR PRIVACY AND ARE COMMITTED TO PROTECTING YOUR PERSONAL INFORMATION. THIS PRIVACY POLICY EXPLAINS HOW CUSTOMEST COLLECTS, USES, AND SHARES YOUR PERSONAL INFORMATION WHEN YOU VISIT OR MAKE A PURCHASE FROM OUR SITE.
BY USING OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY.
WE PROCESS YOUR PERSONAL DATA IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS, INCLUDING THE GENERAL DATA PROTECTION REGULATION (GDPR).
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INFORMATION WE COLLECT
WE COLLECT INFORMATION TO PROVIDE YOU WITH THE BEST EXPERIENCE AND TO FULFILL YOUR ORDERS. THIS INCLUDES:
1. DEVICE INFORMATION
• EXAMPLES: BROWSER TYPE AND VERSION, IP ADDRESS, TIME ZONE, COOKIES, PAGES VISITED, SEARCH TERMS, AND INTERACTION WITH THE SITE
• PURPOSE: TO DISPLAY THE SITE PROPERLY, ANALYZE SITE USAGE, AND IMPROVE OUR SERVICES
• COLLECTED AUTOMATICALLY VIA COOKIES, LOG FILES, WEB BEACONS, TAGS, OR PIXELS
• SHARED WITH: SHOPIFY
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2. ORDER INFORMATION
• EXAMPLES: NAME, BILLING AND SHIPPING ADDRESSES, PAYMENT INFORMATION, EMAIL ADDRESS, PHONE NUMBER
• PURPOSE: TO PROCESS ORDERS, ARRANGE SHIPPING, PROVIDE CONFIRMATIONS, PREVENT FRAUD, AND SEND MARKETING (IF YOU CONSENT)
• COLLECTED DIRECTLY FROM YOU
• SHARED WITH: SHOPIFY AND PAYMENT PROCESSORS
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3. CUSTOMER SUPPORT INFORMATION
• EXAMPLES: NAME, CONTACT DETAILS, ORDER INFORMATION
• PURPOSE: TO PROVIDE SUPPORT AND RESOLVE ISSUES
• COLLECTED DIRECTLY FROM YOU
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COOKIES AND TRACKING
WE USE COOKIES AND SIMILAR TECHNOLOGIES TO IMPROVE YOUR EXPERIENCE AND DELIVER PERSONALIZED MARKETING.
• GOOGLE ANALYTICS: HELPS US UNDERSTAND SITE USAGE
• FACEBOOK PIXEL & CONVERSIONS API: HELPS TRACK PURCHASES AND AD PERFORMANCE
YOU CAN CONTROL OR DISABLE COOKIES THROUGH YOUR BROWSER SETTINGS.
BY USING OUR SITE, YOU CONSENT TO THE USE OF COOKIES AND TRACKING TECHNOLOGIES AS DESCRIBED.
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MINORS
OUR SITE IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF 18.
WE DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION FROM CHILDREN.
IF YOU BELIEVE A CHILD HAS PROVIDED US WITH PERSONAL INFORMATION, PLEASE CONTACT US AT:
INFO@CUSTOMEST.COM
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HOW WE USE YOUR INFORMATION
WE USE YOUR INFORMATION TO:
• PROCESS AND FULFILL ORDERS
• COMMUNICATE WITH YOU
• PREVENT FRAUD AND UNAUTHORIZED ACTIVITY
• PROVIDE MARKETING AND ADVERTISING (WITH YOUR CONSENT)
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SHARING YOUR INFORMATION
WE MAY SHARE YOUR PERSONAL INFORMATION WITH:
• SHOPIFY, TO OPERATE OUR STORE
• SERVICE PROVIDERS (SHIPPING, PAYMENTS, MARKETING)
• LEGAL AUTHORITIES, IF REQUIRED BY LAW
YOUR INFORMATION MAY BE TRANSFERRED OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA) AS PART OF OUR SERVICES.
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YOUR RIGHTS (EEA RESIDENTS)
IF YOU ARE A RESIDENT OF THE EEA, YOU HAVE THE RIGHT TO:
• ACCESS YOUR PERSONAL DATA
• REQUEST CORRECTION OR DELETION
• OBJECT TO PROCESSING
• WITHDRAW CONSENT AT ANY TIME
TO EXERCISE YOUR RIGHTS, CONTACT US AT:
INFO@CUSTOMEST.COM
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DATA RETENTION
WE RETAIN YOUR PERSONAL INFORMATION ONLY AS LONG AS NECESSARY TO FULFILL ORDERS AND COMPLY WITH LEGAL OBLIGATIONS.
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CHANGES TO THIS POLICY
WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME TO REFLECT CHANGES IN OUR PRACTICES OR LEGAL REQUIREMENTS.
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CONTACT
FOR QUESTIONS ABOUT THIS PRIVACY POLICY OR YOUR PERSONAL DATA, CONTACT US AT: